Privacy & Return Policy – Boister

At Boister, every product is crafted to match your vibe — thoughtfully designed, carefully packed, and shipped with precision. While we uphold the highest standards, we understand that rare issues may occur. In such cases, we provide a limited return or replacement option, subject to the terms below.

1. Eligibility Criteria

Return or replacement requests are accepted only if the product received is damaged, defective, or incorrect. The request must be raised within 48 hours of receiving the order. A complete unboxing video (from sealed package to product check) must be shared — no edits, cuts, or breaks accepted. The item must be unused, unwashed, and returned in its original packaging with all tags intact.

2. Return / Replacement Process

Once your request is received, our team will thoroughly review your concern. If eligible, you’ll be notified with instructions for pickup or replacement shipping. The decision for replacement or return will depend on stock availability and the nature of the issue. If the same item is unavailable, we may offer a replacement of equal value or store credit.

3. Non-Eligible Scenarios

We do not accept returns or replacements in the following cases: wrong size or color ordered by the customer, change of mind after delivery, delays caused by courier or logistics partners, sale, discounted, or limited-edition items, and missing or edited unboxing proof.

4. Contact for Return / Replacement

To raise a request, reach out to us at:
Email: support@boister.in
Phone / WhatsApp: +91 9XXXXXXXXX
Please mention your Order ID and attach all relevant proof (unboxing video and images) while contacting.

5. Privacy Policy

Your privacy matters to us. At Boister, we collect only the necessary information to process and deliver your orders efficiently — such as name, contact details, and shipping address. We do not share, sell, or misuse your data. All transactions are processed through secure payment gateways that ensure your details remain confidential. By shopping with us, you consent to the collection and use of your information in accordance with this policy.

Boister reserves the right to accept or reject any return or replacement request after a complete review of the submitted proof and condition of the product.